Terms and Conditions

Last updated: December 27, 2025

1. Acceptance of Terms

By accessing and using Clinical ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions ("Terms") govern your use of our clinical management software and services provided by Clinical. Your use of our services constitutes acceptance of these Terms.

2. Description of Service

Clinical provides a comprehensive clinical management platform designed to help healthcare providers manage:

  • Patient records and medical information
  • Appointment scheduling and management
  • Billing and invoicing
  • Clinical documentation and reporting
  • Administrative tasks and workflow management

3. User Accounts and Registration

3.1 Account Creation

To use our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

3.3 Eligibility

You must be at least 18 years old and have the legal authority to enter into this agreement. By using our services, you represent that you meet these requirements.

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Use the service for any fraudulent or illegal purpose
  • Share your account credentials with unauthorized parties
  • Use automated systems to access the service without permission

5. Subscription and Payment

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. Subscription fees are billed in advance on a monthly or annual basis, as selected by you.

5.2 Payment Terms

You agree to pay all fees associated with your subscription. All fees are non-refundable except as required by law or as specified in our Cancellation Policy.

5.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days' notice of any price changes affecting your subscription.

6. Data and Content

6.1 Your Data

You retain all rights to the data you input into our system. You are solely responsible for the accuracy, quality, and legality of your data.

6.2 Data Storage and Backup

While we implement security measures and backup procedures, you are responsible for maintaining your own backups of critical data.

6.3 Compliance

You are responsible for ensuring that your use of our services complies with all applicable healthcare regulations, including HIPAA, GDPR, and local data protection laws.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Clinical and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not modify, reproduce, distribute, create derivative works, publicly display, or exploit any part of the Service without our prior written permission.

8. Service Availability

We strive to provide continuous availability of our services but do not guarantee uninterrupted access. We may perform scheduled maintenance and updates, which may temporarily interrupt service.

We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice.

9. Limitation of Liability

To the maximum extent permitted by law, Clinical shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from or related to the service shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Clinical, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, violation of these Terms, or infringement of any rights of another party.

11. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any breach of these Terms.

You may cancel your subscription at any time through your account settings or by contacting us. Upon termination, your right to use the service will cease immediately.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@clinical.pk

Phone: +92 322 9341731

Address: PWD, Islamabad, Pakistan

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